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In 2004, as part of a United Nations peacekeeping deployment, I led a team of seven inspectors clearing sixty five tons of mixed munitions across three sites in Burundi.

Every year, organisations invest millions in new platforms, AI initiatives, automation, and digital programmes with the expectation that transformation will naturally follow. New systems go live.

Imagine giving a teenager the keys to your car. They can drive maybe even drive well. But would you hand over the keys without teaching them the rules of the road first? No seatbelt laws, no speed limits, no idea what a red light means?

Scroll through LinkedIn for five minutes and you'll find someone claiming AI transformed their business "overnight." Some of these stories are real.